1. Purchased items are non-refundable. Sizes can be exchanged upon availability and additional shipping fees may occur
2. PATINYA will accept exchanges in items sizes and only for the same item and color.
3. Exchange requests are subject to product availability. If we have stock on hand we can deliver as soon as we receive the exchanged item. If we do not have the size needed in stock, we can tailor a new item if the fabric is available and will take 2-3 weeks to complete. Purchased items are non-refundable.
4. Additional shipping fee and payment fees that occurred are responsible by the customer and payments must be in advance prior to delivering the exchanged item. Please do not send back items to PATINYA unless confirmed by our staff.